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- Bath and Body Works
Can I change the shipping address on my order? When will my order ship? What if my package is Late or Lost? Shipping Options: United States When is the last day to pick up my Pick Up In Store order? How do I redeem a My Bath Body Works Reward or Birthday Reward? What is your return policy? Contact Customer Care More frequently asked questions
- Submit a request – Bath and Body Works
Please choose your issue below - _ Bring Back a Discontinued Fragrance Email Address Request Mailing Address Request Tax Exempt Request Authorized Seller Return Request
- Where can Bath Body Works products be purchased?
Bath Body Works products can be purchased on our website, official app, in retail stores, and through authorized sellers Authorized sellers consist of the following marketplaces: Amazon sol
- Website Purchase Return Policy – Bath and Body Works
Bath Body Works does not provide prepaid return labels If you're returning items like flammable liquids or aerosols you must disclose those contents to your carrier and your carrier can help you follow the proper shipping regulations
- Store Purchase Return Policy – Bath and Body Works
At Bath Body Works and White Barn stores in the US, we offer our customers a 100% satisfaction guarantee If you’re not completely satisfied, you may return products purchased from us that ar
- How can I view product ingredients? – Bath and Body Works
To view the ingredients of a product, just click "Ingredients" under the Fragrance details on the product page
- When will my order ship? – Bath and Body Works
Items generally ship within 1-3 business days of placing your order At times it may take us longer to ship your items however, you'll still get your items by the estimated delivery date provided w
- Why have you stopped making my favorite fragrance? – Bath and Body Works
Your opinion matters to us! If you don't see the fragrance you are looking for on our website, please complete our Bring Back a Discontinued Fragrance form to tell us your favorite product you woul
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