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- Directly - On Demand and Automated Customer Support
Unlike traditional outsourced contact centers, we prioritize aligning your investment directly with business outcomes Our pay-for-performance model ensures that experts are compensated only when they successfully resolve an issue—without the need for an agent
- Platform | Directly
The Directly OnDemand platform is a powerful combination of AI, machine learning and predictive technology that delivers remarkable customer experiences We seamlessly integrate into your existing contact center technology stack and provide actionable reporting and analytics on performance
- Onboard | Directly
Seamless Onboarding Training After experts are approved, they are invited to join the Directly OnDemand platform and complete a series of customized educational courses, curated by our skilled professional education team These courses help them master the platform, sharpen customer service skills, and stay aligned with our code of conduct
- Our Experts - Directly
The Directly OnDemand network includes thousands of on-demand experts who resolve support issues and author support content while being compensated based on performance
- Web | Directly
Directly’s OnDemand web email solution integrates into your helpdesk and can provide your customers faster responses and full resolution without requiring an agent
- About - Directly
Directly is a pioneer in customer service for many of the world’s leading brands Customer service leaders partner with Directly to support customers with cutting-edge AI and on-demand customer service that consumers love
- Solutions | Directly
Our solutions help organizations augment their workforce, improve business continuity, and speed the transition to digital
- Are you an SAP expert? - Directly
You as a potential expert candidate for a specific product area or areas, must take a brief assessment examination provided by our partner Movate (formerly known as CSS Corp Directly Inc )
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