Bath and Body Works Where can I see if my bonus points were applied? When will my order ship? What if my package is Late or Lost? Shipping Options: United States When is the last day to pick up my Pick Up In Store order? How do I redeem a My Bath Body Works Reward or Birthday Reward? What is your return policy? Contact Customer Care More frequently asked questions
How do I redeem a My Bath Body Works Reward or Birthday Reward? How do I redeem a My Bath Body Works Reward or Birthday Reward? Learn more about Reward and Birthday Reward Redemption, including what products are eligible and how a free Reward is determined in the shopping bag! Rewards Rewards are issued when Members have accrued the amount of points specified to earn a Reward
Contact Customer Care – Bath and Body Works MY BATH BODY WORKS REWARDS If you're looking for information about our Rewards program, see our FAQs here Missing Points: The easiest way to add a missing store or online purchase is to chat with us, just have your receipt barcode or order number ready Point Reward History: View your points and reward history in the app or online Check out this FAQ for a step-by-step guide For all
FREQUENTLY ASKED QUESTIONS – Bath and Body Works Where can I see if my bonus points were applied? My Bath Body Works Rewards Program: Frequently Asked Questions How do I join My Bath Body Works Rewards? Why can't I download or use the app? Avoiding Gift Card Scams Avoiding Payment Scams Contact Customer Care My shipped product arrived frozen Is it safe to use? Show All Customer Service
Website Purchase Return Policy – Bath and Body Works Bath Body Works does not provide prepaid return labels If you're returning items like flammable liquids or aerosols you must disclose those contents to your carrier and your carrier can help you follow the proper shipping regulations
Store Purchase Return Policy – Bath and Body Works At Bath Body Works and White Barn stores in the US, we offer our customers a 100% satisfaction guarantee If you’re not completely satisfied, you may return products purchased from us that ar
Authorized Seller Return Policy – Bath and Body Works This Policy does not apply to products purchased directly from Bath Body Works (whether via stores, website app or social shops) For instructions on how to make a return of products purchased directly from Bath Body Works, view our Bath Body Works Website Return Policy or our Store Purchase Return Policy
My Account Services – Bath and Body Works How do I Sign In to My Account? Bath Body Works Text Program How do I update my mailing address? How do I unsubscribe from your mailing list? Why didn't I get coupons? How do I reset my password? What do I do if I forgot my password? How do I sign up to receive email offers? How do I keep my personal information safe?