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- Find a Warehouse - Costco Customer Service
Find your nearest Costco warehouse location and explore helpful self-service options for customer support
- How can I see what products are available on Costco. com?
To view products on Costco com, either type what you’re looking for into the Search box, or mouse over "Shop" to view our different categories Simply click on the name or picture of an item to navigate to its product page The great thing about shopping on Costco com is that everything you see reflects our live, real-time and up-to-date
- How can I locate a product on Costco. com?
To search for a product online at Costco com, enter a keyword or an item number into the search engine at the top If the item you’re seeking is in stock and available for purchase, your search will pull up its product page You can view the item details on the product page, add it to your cart and proceed to checkout You can also browse through the drop-down menu of departments on the
- Contact Us - Costco Customer Service
Welcome to the Costco Customer Service page Explore our many helpful self-service options and learn more about popular topics
- How do I place an order on Costco. com? - Costco Customer Service
If you’re a member, enter the membership number found on your membership card You’re now ready to start shopping! Note: Maintaining an active Costco membership doesn’t automatically register you on Costco com After becoming a Costco member, you’ll still need to complete a new registration on Costco com (if you didn’t previously
- What are Costco’s hours of operation? - Costco Customer Service
The Costco app is another way to find our locations’ hours It’s free to download on the iTunes or Google Play app stores As of June 30, 2025, exclusive earlier shopping hours for Executive members may be available at your local warehouse Check store details for more information
- How can I renew my membership online? - Costco Customer Service
If your membership is expired or inactive, you can renew online within 90 days after the date of expiration, or any time in person or by phone Finally, if you need to shop at a Costco warehouse immediately, please know that the easiest way for you to do so is by simply renewing your membership at the register during checkout
- How can I buy a membership on Costco. com?
You can obtain your new membership cards by visiting the membership counter of your local Costco Please be advised that registering to shop online at Costco com is not an application for membership Nonmembers may order products from our website as well as members Want to buy a membership for someone else? Send them a Gift of Membership card
- Same-Day Delivery Powered by Instacart FAQs - Costco Customer Service
The Costco Shop Card cannot be used as a form of payment for Same-day Delivery powered by Instacart orders If you would like to use a Costco Shop Card to pay for your order, we recommend utilizing our 2-Day Delivery option
- What shipping methods are available on Costco. com?
Costco Grocery Delivery: Costco grocery delivery is only available in select markets and is only available to Costco Members Orders are limited to one address per delivery Costco grocery delivery is available via two options: 2-Day Delivery of non-perishable items Items marked 2-Day Delivery are subject to a $3 delivery surcharge per item
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